Please refer to each property’s page. The address and the map of the property is on the page.
Also the location can be found by searching on Google Map with the property name.

Parking space is available at all our properties, but please refer to each property’s page and check the number of cars that can be parked.

For customers that are not coming by car, we offer complementary pick up and drop off service from and to the Hakuba Train Station or the Happo Bus Terminal. (If you a coming from or going to a different place in Hakuba, please inquire.)
Just let us know
 – which bus or train you will be taking
 – the number of guests arriving at that time
 – the amount of luggage you have with you
and our staff will meet you to take you to the property for check-in.

However, please note that this will be offered on a first-come first-served basis and this needs to be arranged at the latest by noon (12:00pm) on the day before your arrival or departure. Also, this service is offered at check-in/check-out only during our check-in/check-out hours (15:00-20:00pm/8:00-10:00am), and it will be only one pick up/drop off per booking, plus we may have to do several runs per check-in depending on the number of guests and the amount of luggage you have.

Yes, we recommed you the ”Chuo Taxi Airport Direct”. Please refer this page for the details of their service (from Haneda airport, it will be a shared van service, and from Narita airport, it will be a private charter). We are happy to arrange this service for you. Please let us know your flight information, number of passengers and the number of luggage to book this service.
Another option will be the “Nagano Snow Shuttle”. If the time meets well with your flight schedule, this will be a great option for you. Please refer to this page for the details of their service.
Otherwise, how about renting a car at the airport and driving to Hakuba? In that case, please make sure you book a 4WD car with snow tires.

For transport options from Tokyo to Hakuba, please refer to this page.

For transport options from Kansai are (Osaka/Nagoya) to Hakuba, please refer to this page.

In winter, it depends on which property you are staying at, but for most of our properties, there is a bus stop for the free ski shuttles in walking distance to get to ski resorts, and you also have easy access to the restaurants, bars and cafes (for the details for each property, please check the property page for more information… there are some properties that we highly recommend you to have a car).
In addition, we offer pick up and drop off service from and to the train station/bus terminal in Hakuba at check-in/out, as well as rides to the supermarkets for grocery shopping during your stay (this is an on demand service that you can book from the day before you want to go), so it is possible to get around in Hakuba without a car. We are also happy to help you arrange taxis but we need at least 24 hours notice for us to make the reservation (after that, please book by yourselves).

However in summer, since there are no shuttles, we strongly recommend you to have a car for your stay.

If you want more flexibility in getting around in winter, a car rental is also recommended and we are happy to arrange one for you at the property.

For more details, please check this page.